We are committed to ensuring your satisfaction with our products. If, for any reason, you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee. Simply contact our support team within 30 days of your purchase, and we will process your refund promptly.
🌍 International Payments via Razorpay
We understand the importance of secure and efficient payment methods for our international customers. That’s why we have partnered with Razorpay, a trusted payment gateway, to handle all our transactions.
✅ Supported Payment Methods
Through Razorpay, we accept payments from across the globe in over 160 currencies. You can make payments using:
International Credit and Debit Cards: Visa, MasterCard, American Express, and more.
Net Banking: Supported banks include ICICI, HDFC, Axis Bank, and others.
UPI: For customers in India.
Wallets: Such as Paytm, FreeCharge, and others.
🔄 Refund Process
If you are eligible for a refund, Razorpay ensures that the amount is credited back to your original payment method. The refund process is as follows:
Refund Initiation: Once your refund request is approved, we will initiate the refund through Razorpay.
Processing Time:
Instant Refunds: Razorpay processes instant refunds within minutes, provided the payment method supports it.
Normal Refunds: If instant refund is not possible, the refund will be processed within 5-7 business days.
Refund Confirmation: You will receive a confirmation email from Razorpay with details of the refund.
Please note that Razorpay charges a small fee for processing instant refunds. This fee is deducted from our Razorpay balance and is reflected in our dashboard. In case an instant refund fails and the refund takes 5-7 working days, the fee is credited back to our balance .
📞 Customer Support
For any queries regarding refunds or payment issues, please contact our support team. We are here to assist you and ensure a smooth experience.